Superyacht Stewardess/Steward Training Course
Interior Superyacht Crew Certification
The Superyacht Steward / Stewardess Course will teach you first class service with Ten Star attitude. Whether you already have experience in the hospitality and customer service industry or are looking to move into that area, this elite yacht crew training course will provide beginners through to advanced students the necessary skills adapted specifically to a shipboard environment.
The course is designed to equip you with multiple skills and a professional knowledge of your role onboard as a Superyacht Stewardess or Steward. We teach you the skills and practical activities to become a fully productive superyacht crew member, able to confidently accept any Steward/ess assignment anywhere in the world. You will graduate with two internationally recognised certificates:
- IYT Worldwide certificate for Professional Superyacht Interior Crew
- IYT Wordwide Small Power Boat & RIB Master certificate (MCA approved)
This 5 day course places great emphasis on the essentials of good service as well as giving you the theoretical and practical skills necessary to be an active crew member onboard a superyacht.
This qualification will increase your opportunities for placement once you’ve graduated.
Guaranteed Work Experience before heading overseas.
Immediately after the training course, deckhands and steward/ess will have the opportunity to gain work experience face to face with guests. This is a great way to put your newfound skills into play cruising Sydney Harbour and it will be a real bonus for your resume to have your guest service with sea miles logged off by the Captain.
Our Internationally Recognised Certifications are your entrée to getting a job aboard a Superyacht
The IYT Professional Superyacht Interior Crew certification is the only internationally recognised qualification for superyacht interior crews. Your graduation certificate will be accredited by International Yacht Training (IYT) Worldwide, who has recognition with 25 governments across the globe. The RIB tender certificate is approved by the Maritime Coastguard Agency (MCA).
The Superyacht Crew Academy has established over the years a global network with leading recruitment agencies overseas and within Australia. All of these Superyacht Crew recruitment agencies ‘acknowledge’ and welcome the IYT Professional Superyacht Interior Crew certification.
The Superyacht Crew Academy’s accredited trainers offer you personalised and ‘hands on’ training. Our team of experienced chief stewardess’ have recently returned from overseas ready to share and communicate their ‘up to date’ knowledge of the stewardess’ role onboard. After spending many years on superyachts they have the ‘know how to’ guide and support you through these fun filled training days. Each step along the way the Superyacht Crew Academy trainers will give you the confidence needed to feel comfortable and skilled in your role as a steward/ess. Read what they have to say………
Wendy – Chief Stewardess
Hi, my name is Wendy, and I have been working on super yachts for the past 7 years.
I first joined the yachting industry as a way to travel around and work at the same time, but I soon discovered there was so much more to it….
My first superyacht was a privately owned 50m Feadship. The yacht spent the European summer based in Monaco in the south of France, with the owners living on board. During the winter we cruised and chartered in the Caribbean.
Since then I have worked on a number of motor and sailing superyachts up to 75m, both private and charter. M roles included management of the interior crew, deck hand/stewardess and even sous chef.
I have visited some amazing and exotic places around the world and looked after some very high profile guests from the stage and screen.
The professional interior and seamanship skills I learnt during my time aboard superyachts gave me great confidence and a ‘can do’ professional attitude. I look forward to passing these skills on to you and helping to launch you into the amazing world of Superyachts.
Emma – Chief Stewardess
Hi, I look forward to working with you here at Superyacht Crew Academy. I have worked in the marine industry for 10 years, and the customer service world for 15 years. I have had some amazing experiences, seen some fabulous things and met some wonderful people.
I first joined the 'life at sea' in Greece on a 10m, 30 ft flotilla sailing yacht cruising the islands. Shortly after I discovered the French Riviera charter boat lifestyle and loved the idea of living and working with a crew. This quickly progressed into the superyacht industry and a wider selection of waters that included many ocean crossings, including a return world trip on MV Ilona, sailing from France to Australia. During my overseas adventures I have had the honour of being chief stewardess aboard 50m to 140 m luxury Superyachts and have been responsible for the guest care of the world’s rich and famous. During the past 4 years I have been working within the Australian yachting industry.
I am excited to be involved with the Super Yacht Crew Academy in delivering a professional and high quality course for those looking to become involved in this amazing industry.
My background includes training with a major International airline and over 15 years customer service and hospitality experience in different roles.
I completed the stewardess training with Superyacht Crew Academy prior to travelling overseas and it definitely equipped me with the knowledge I needed to launch my career in the Super Yacht industry.
I have been working for the past 10 years as Chief Stewardess on several different yachts which have been based in Singapore, Hong Kong, Dubai, Italy, Monaco & Antigua. During this time I have had the responsibility of looking after high profile guests and owners as we travelled through Asia, Middle East, the Caribbean & Europe.
What makes a good Superyacht Steward or Stewardess?
A good steward/ess is polite, well groomed and lively. The knowledge and skills needed to perform the job are not difficult to learn but the attitude and art of good service is something that takes training and practice. This position requires a blend of responsibility, maturity and self-discipline along with a great sense of humour and the drive to provide exceptional service. You will need meticulous attention to detail both in your duties and in your personal presentation.
Some of the skills and knowledge necessary to be a steward/ess are
- Security, confidentiality and privacy issues
- Professional etiquette in communication, personal hygiene, appearance and attitude
- International protocol and correct forms of address
- All styles of food service and entertainment planning
- Provisioning and product inventories
- Decanting, purchasing, service and storage of fine wines
- Impeccable care of exotic furnishings, finishes and fabrics
- Total laundry procedures
- Floral Arrangement
- Guest care and valet services
Either before or after you start your Steward/ess training you will need to have completed a five day STCW 95 Basic Safety Course (Standards of Training Certification and Watch keeping for Seafarers), that is compulsory for all crew on superyachts.
The STCW 95 gives you the minimum standard of qualification required to work on vessels of any size and equips you with a detailed understanding of what to do in the event of marine emergencies.
Superyacht Crew Academy conducts regular STCW 95 courses in Sydney during which you will study safety and sea survival, first aid and CPR, fire fighting including use of breathing apparatus and personal and social responsibilities. The STCW 95 can be packaged with the Steward/ess course or you can do the two separately.
Superyacht Steward Stewardess Certification
Internationally recognised IYT certification for Professional Superyacht Interior Crew & International RIB tender driving certificate is awarded on successful completion of the course.
In addition, Superyacht Crew Academy is an Australian Nationally Recognised Training Organisation and if you complete the STCW 95 training with us you will also qualify you to obtain a ‘CERTIFICATE OF COMPETENCY’ known as the BASIC ELEMENTS OF SHIPBOARD SAFETY or Certificate 1 in Transport & Distribution (Maritime Operations). This certificate will be issued by the NSW Roads and Maritime Services and will allow you to work on Australian commercial vessels.
Steward/Stewardess Superyacht Interior Crew 5-Day Training Course
This course is an orientation for students new to the industry of yachting teaching interior and seamanship skills. The course is five days of very ’hands on’ practical and theory classes
At Superyacht Crew Academy Deckhand and Steward/ess crew train in their roles in a 'simulated superyacht environment' interacting with each other onboard during the seamanship and RIB small power boat practicals.
- Day 1
- Day 2
- Day 3
- Day 4
- Day 5
DAY 1_ Monday
The Superyacht Industry Introduction and RIB tender driving
- Number & type of yachts
- Flag State Registrations
- Private & Commercial yachts
- STCW 95 & Nautical qualification
- Chain of Command
- Rank & Position
- Crew Agreements
- Personal Appearance & Hygiene
- Rules Onboard
- Nautical / Military time
- Vendor Contracts
- Guest Arrival
- Preference forms
- Small power boat and RIB
- Basic Safety
- Collision Regulations
- IALA buoyage
- Lights/sound signals
- Knot tying
Basic seamanship / RIB tender driving
- RIB Boat handling under power
- Coming alongside & clearing
- Tying up
- Dock departure & arrival
- MOB procedures
- Engine check
- Anchors & anchoring
- Dinghy launching & recovery
- VHF radio operation
- Phonetic alphabet
- Mayday procedures
- Nautical terminology
- Bridge equipment
RIB theory exam
Silver Service - Practical service & application including lunch
- Formal dinner: setup & service
- Identification glassware, cutlery & service utensils
- Care and storage of fine China, Silverware, Stemware
- Serving Order and tips
- Meal sequence, clearing order
- Plated & other types of Service
- Silver Service: Russian and French – demonstration and practice
- Chef prepared lunch for students to enjoy and practical silver-service
- In-cabin/tray Service
- Buffet setups, Parties, Picnics, Afternoon tea service
- Caviar Service: Russian/French
- Food Safety & Hygiene
- Various diets – vegetarian, Kosher, Muslim & others
Interior detailing, laundry/valet, napkin folding decorating tables and floral arrangements
Practical & theory
- Daily Scheduling
- Cleaning standards & supplies
- Cleaning: with guests onboard and in non-guest periods
- Practical: Cabin cleaning, bed making, & turn-down service
- Laundry products and stain removal advice and hints for
- Valet services: shoe care, packing
- Practical: ironing crew uniforms
- Florist market visit
- Flower appreciation & caring for flowers
- Hints on floral arrangements & vases
- Practical floral arranging
- Practical: Napkin folding, decorating theme tables
Other services, wine appreciation, bartending and cocktails
- Wine Service and Decanting demonstration
- Champagne Service
- Barista Basics Practical: Coffee making styles, cappuccinos, espresso
- Wine experience – visit to local Cellars for wine and cheese tasting
- Cheese Service
- Fruit Basket presentation
- Cigar Service
- Bar drinks/cocktails service plus demonstration DVD
- Beverage Provisioning
- Final certification exam assessment
- Certificate presentation and log book sign off, photos
- Questions and Discussion
Silver Service 1 day Course
A single day module, teaching the art of exceptional service. Some of the topics covered are table settings, styles of service, food handling, body mechanics, napkins, presentation and proper service, wine service, table settings and storage. The module alone includes a certificate of completion.
Chief Stewardess Course
Do you already have a year of experience as a stewardess and are ready to take the next step? Click here.
What other qualifications will I need?
Stewardesses and Stewards also require STCW95 certification. Superyacht Crew Academy can assist with this requirement if you are not already qualified.
When do the courses run?
See the reservation form below. You can take the 5 day course all at once or one day at a time to suit your time frame.
Where do the courses take place?
The course is run from the Superyacht Crew Academy's modern new hospitality training annexe in Warriewood and our headquarters at Newport Anchorage Marina, Newport, 45mins North of Sydney’s CBD. To see a map of how to find us, CLICK HERE
- STEWARD/STEWARDESS INTERIOR YACHT CREW TRAINING COURSE – 5 day -
AUD $1550 (Package Price if booked with STCW95 $3200 – saving $175)
- Includes CD manual; practical; theory; RIB power boat & interior crew certificates
OR CHOOSE Any 1 or 2 day short course for tuition in specific services, recommended to add to your resume, or as a refresher to build on your existing skills.
- 2 day Superyacht Industry Rules & Resumes, & Seamanship (including RIB Tender certificate) - AUD$720
- Silver Service Practical - AUD$450
- Interior Detailing, Laundry and Valet - AUD$390
- Other Services, Floral Artistry, Wines, Bartending - AUD$390
SPECIAL STEWARD/ESS & STCW95 PACKAGE OFFER!!
We are able to offer you a special $175 savings if you book to take the STCW95 course (back to back) at the same time you book the 5 day Stewardess courses. Just select a suitable date for "STCW95" in the sign up below.
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